Welcome to bravioul (hereinafter referred to as “we”). We understand the importance of your personal information and are committed to protecting its security. This Privacy Policy is designed to inform you of how we collect, use, store, and protect your information when you use our website services.
1. Information We Collect
To provide you with shopping services, we may collect the following information:
- Registration Information: When you create an account, we collect your name, email address, and phone number.
- Order Information: When you place an order, we collect your shipping address, contact details, order details, and payment information (Please note that sensitive information like payment passwords is directly handled by third-party payment platforms and is not stored by us).
- Browsing Information: We collect your IP address, browser type, visit time, and the pages you view through technologies like cookies to optimize your website experience.
- Customer Service Communication: When you contact customer service, we may store your communication records to resolve your issues.
2. Use of Cookies
- What are Cookies: Cookies are small text files stored on your device that help us recognize your identity.
- Purpose: We use cookies to remember the items in your shopping cart, save your login status, and analyze website traffic and advertising performance.
- Your Choice: You can refuse or manage cookies through your browser settings. However, please note that disabling cookies may prevent you from using core features like the shopping cart and logging in.
3. Use of Information
We only use your information for the following purposes:
- To process and complete your orders (including logistics and delivery).
- To send you order status updates and after-sales service information.
- To recommend products you may be interested in (with your consent).
- To prevent fraud and ensure transaction security.
4. Information Sharing and Protection
- Third-Party Sharing: We will only share your information with third parties in cases where it is required by law or necessary to fulfill your order (e.g., providing your address to logistics companies). We do not sell or rent your personal information.
- Data Security: We use SSL encryption technology (you will see a “lock” icon in the browser address bar) to protect the security of your data transmission.
5. Privacy of Minors
Our website does not sell products to individuals under the age of 18. If you are under 18, please use the website under the supervision of a parent or guardian.
6. Your Rights
You have the right to access, correct, or delete your personal information. You can exercise these rights by logging into your account or contacting customer service.
Contact us
Tel:
Email: faqs@bravioul.com
Company:
Address: